Every piece of Wolf and Zephyr jewellery is covered under our one year warranty*. Should your jewellery suffer a breakage or tarnishing due to a manufacturing defect, we are committed to ensuring that your piece is replaced at no cost to yourself if returned in under one year of receipt of the product.
To ensure your Wolf and Zephyr pieces stay bright and shiny for as long as possible, keep them away from chemicals such as perfume and chlorine, and store them in a cool dry place in an individual box to avoid your jewellery tangling or scratching each other.
Please note vermeil items are not suitable to be exposed to hand-sanitisers, as they may contain chemicals that fade the jewellery. Please remove any vermeil jewellery when sanitising your hands. Ensure your hands are dry and free from residue before wearing or handling your jewellery.
Need to return a faulty item? Please visit Returns.
*We can only accept items purchased on wolfandzephyr.com. Repairs for items purchased at one of our stockists, please return to the original store of purchase. Please note stockists may have a different warranty agreement to wolfandzephyr.com